How to embed Supademo on Zendesk

How to embed Supademo on Zendesk

Interactive Supademo

Transform your customer support experience on Zendesk by seamlessly embedding Supademo, empowering agents to provide interactive and immersive demos that effectively troubleshoot and resolve customer issues.

1. First off, we need to enable iFrame embeds. Let's click on the settings icon to enable this.

1 Click here

2. After that, click on "Guide settings".

2 Click on "Guide settings"

3. After scrolling down, make sure you click on "Display unsafe content" to enable iframes.

3 Click on "Display unsafe content"

4. Now, let's go to "Manage articles" to create a new article.

4 Click on "Manage articles"

5. After that, click on the add icon and choose "Article".

5 Click on "Article"

6. Afterwards, click on the code icon.

6 Click here

7. This is where you want to embed the Supademo embed code. Next we'll go to the find the Supademo we want to share.

7 Click on ""

8. Next, head to the Supademo you want to embed and click on "Copy Code".

8 Click on "Copy Code"

9. Once you've embedded the code snippet here, click on "Apply".

9 Click on "Apply"

10. Your Supademo has been embedded!

10 Click here

11. **Optional:**: To embed vertically scrolling steps, click on "Copy as HTML" under Copy Steps.

11 Click on "Copy as HTML"

12. And copy this into your article by clicking the "" button again from the previous steps.

12 Click on "Apply"

13. To conclude, click on "Save" on Zendesk!

13 Click on "Save"

This workflow was created with Supademo.

A core issue we identified was that the team was often spending a lot of time creating custom demos, guides, or walkthroughs for unqualified prospects.

Ultimately, this led to a lot of wasted time, a huge amount of burden and effort for already busy staff, and a diffusion of focus on targeting the right prospects.

Casey O'Brien
Solutions Consulting Director

Prior to Supademo, we were spending countless hours putting together demos and videos across discovery, qualification, training, or simply answering common questions. Creating these could take upwards of 8-10 hours, which is both painful for us, but also less engaging for prospects.

Andreas Moekesch
Solutions Consulting, Processmaker

One of my pain points was how time-consuming it was to create product demos for both demonstrations and trade shows manually. The ability to create a Supademo in minutes and the ability to showcase these at conferences has saved us an incredible amount of time!

Kirill Stolbushkin
Solutions Consulting, Processmaker