How Senja drives 15%+ website engagement with demo automation using Supademo

Senja, a social proof platform, was struggling with high customer acquisition costs and users not understanding their product's value. With Supademo, they achieved 15%+ engagement on embedded website demos and reached 100k+ unique viewers while reducing acquisition costs.

100k+
%

unique viewers for homepage product tour

14%
hrs

engagement rate on website

hrs

 Senja

“The ability to create and share collections and Showcases is awesome. I can easily create and group together multiple short demos as a ‘starter kit’ for our new users.”

"This product has been a game changer for us when it comes to making our product even more simple for our users to grasp, as well as helping them during the actual onboarding process."

“Supademo has completely transformed our early-stage demo motion. Gone are the days of custom demos for unqualified prospects."

 Senja
Oliver Meakings
Co-founder

What is Senja?

Senja is a platform that helps founders, creators, and businesses collect and share social proof to increase visits, signups, demos booked, and revenue. The platform makes it easy to gather testimonials and reviews from customers across multiple channels.

Senja helps teams create forms with incentives to get more testimonials and imports reviews from G2, Capterra, LinkedIn, TrustPilot, and Instagram automatically. Users can showcase testimonials on their websites through images, animations, Walls of Love, and widgets with multiple customization options.

What challenges did Senja face before Supademo?

Before using Supademo, Senja was struggling with high customer acquisition costs and users who didn't understand what made their platform different from other testimonial tools. This led to lower conversion rates despite good website traffic.

Customer Acquisition Problems

  • High acquisition costs: Expensive to convert website visitors into paying customers through traditional marketing methods.
  • Low conversion rates: Good traffic levels but not enough visitors converting to signups due to unclear value proposition.
  • Competitive differentiation unclear: Users didn't understand how Senja was different from other testimonial platforms.
  • "Aha moment" delays: Visitors couldn't quickly grasp the platform's full capabilities and benefits.

Product Understanding Issues

  • Feature scope confusion: Users didn't realize Senja covered collect, manage, share, and automate — thinking it was just basic testimonial collection.
  • Static content limitations: Website images and text couldn't effectively show the platform's interactive capabilities.
  • Value demonstration gaps: Hard to explain the benefit of automated testimonial workflows without hands-on experience.
  • Self-serve signup barriers: Potential customers needed to see value before committing to try the platform.

Marketing and Sales Inefficiencies

  • Lengthy sales cycles: Users had to book demos and go through long learning processes before understanding value.
  • Partner outreach challenges: Difficult to explain integration opportunities to potential partners without visual demonstrations.
  • Onboarding complexity: New users felt overwhelmed by platform capabilities without proper guidance.

The result: Senja was spending too much to acquire customers while losing potential users who couldn't quickly understand their platform's comprehensive social proof capabilities.

Why did Senja choose demo automation with Supademo?

Facing high acquisition costs and low conversion rates that threatened their startup growth, Senja needed a demo automation solution that could help visitors understand their platform's value immediately without requiring signups or demos.

The challenge was showing the full scope of their social proof platform - from collection to automation - in a way that would drive self-serve signups and reduce acquisition costs.

Supademo seemed like the perfect solution to their problems. After seeing interactive demos in action, Senja's team realized the benefits that Supademo’s demo automation capabilities could provide.

They chose Supademo for several key reasons:

  1. Show, don't tell: Interactive demos could demonstrate platform capabilities instead of describing them
  2. Self-service exploration: Visitors could experience product value without booking sales calls
  3. Persona-based onboarding: Could create different demo experiences for different user types
  4. Engagement tracking: Ability to see who viewed demos and completion rates for better lead qualification

Supademo's Showcases feature was particularly valuable, allowing Senja to group multiple short demos as "starter kits" for different customer personas and use cases.

How does Senja leverage demo automation?

Senja completely transformed their marketing and onboarding strategy with Supademo. Instead of trying to explain their social proof platform's capabilities, they now let users experience the value hands-on.

Here's exactly how they use demo automation to drive engagement and conversions:

Homepage and Landing Page Strategy

  • Interactive product demos: Homepage demo shows how Senja works instead of using static images and descriptions.
  • Attention capture: Interactive elements keep website visitors engaged longer than passive content.
  • Signup encouragement: Hands-on experience motivates visitors to sign up after seeing platform capabilities.

Persona-Based Onboarding Automation

  • Business type collection: New signups provide their business type and see relevant demo showcases when finished signing up.
  • Persona-specific starter kits: Created showcases for each key customer persona with relevant demo automation experiences.
  • Four-area organization: Demos grouped by collect, manage, share, automate — matching platform structure for easy understanding.
  • Bite-size learning: Each demo is small and focused, preventing users from feeling lost or overwhelmed with platform complexity.

Sales and Partnership Outreach

  • Partner demonstrations: Show potential integration partners how partnerships would work instead of describing them.
  • Outbound marketing improvement: Use demo automation in outreach to demonstrate value immediately.
  • Integration explanations: Visual demonstrations of how Senja integrates with partner platforms and workflows.

Customer Education and Adoption

  • Feature discovery: Users learn about capabilities they might not have known existed through targeted demo automation.
  • Use case demonstration: Show specific scenarios where Senja's social proof features drive business results.
  • Self-paced learning: Customers can explore advanced features through demo automation without requiring support calls.
  • Value realization: Help users reach "aha moments" faster through interactive exploration of platform benefits.

The key advantage: Supademo’s interactive demos let Senja show their comprehensive social proof platform's value immediately, helping visitors understand differentiation and driving self-serve signups without lengthy sales processes.

What results did Senja achieve with Supademo?

Supademo transformed Senja from a startup struggling with acquisition costs into a company that effectively converts website visitors through hands-on product experiences that demonstrate clear value.

The results are clear: Senja evolved from unclear value proposition and high acquisition costs to engaging demo automation that converts visitors into customers efficiently.

Website Engagement Success

  • 15%+ engagement rate: On embedded website demos, significantly higher than typical website interaction rates.
  • 100k+ unique viewers: Reached through demo automation across marketing channels.
  • Improved conversion rates: From website visitors to signups through better value demonstration.
  • Reduced bounce rates: Visitors engage with interactive demos instead of leaving after reading static content.

Customer Acquisition Improvements

  • Lower acquisition costs: Better self-serve conversion rates and reduced need for sales demos.
  • Faster "aha moments": Visitors immediately understand platform capabilities through hands-on experience.
  • Better qualified signups: Users understand product value before registering.
  • Shortened sales cycles: Prospects enter conversations already familiar with platform capabilities.

Onboarding and Adoption Benefits

  • Persona-specific experiences: Tailored to user needs and business types through targeted demo automation showcases.
  • Reduced user overwhelm: Bite-size demos can be individually shared and reviewed.
  • Better feature discovery: Users explore platform areas through organized demo automation.
  • Self-service learning: Reduces support overhead while improving user success.
showcase screenshot
Before Demo Automation After Demo Automation Impact
High acquisition costs Improved conversion rates 15%+ demo engagement rate
Unclear value proposition Hands-on product experience 100k+ unique viewers reached
Lengthy sales cycles Self-serve signup process Reduced acquisition costs
Overwhelming onboarding Persona-specific demo kits Better user adoption

The bottom line: Demo automation enabled Senja to solve their customer acquisition challenges while dramatically improving user understanding of their comprehensive social proof platform, leading to better conversion rates and lower acquisition costs.

What's next for Senja's demo automation strategy?

Looking forward, Senja plans to expand their demo automation usage in outbound marketing and partnership development. They see demo automation as essential for explaining integration opportunities and demonstrating value to potential partners.

The company views demo automation as a key differentiator that helps them stand out in the crowded social proof market while providing better user experiences than competitors still relying on static explanations.

FAQs

How much engagement did demo automation generate for Senja's website?

Demo automation achieved 15%+ engagement rates on embedded website demos and reached over 100k unique viewers, significantly higher than typical website interaction rates.

What was Senja's biggest challenge before Supademo?

High customer acquisition costs and users not understanding how Senja differed from other testimonial platforms, leading to good traffic but low conversion rates despite platform capabilities.

How did Supademo help Senja reduce customer acquisition costs?

Supademo improved self-serve conversion rates by letting visitors experience product value hands-on, reducing the need for sales demos and lengthy education processes before signup.

Why did Senja choose Supademo over other demo platforms?

Supademo offered the ability to show platform capabilities instead of describing them, with persona-based showcases, engagement tracking, and the flexibility to embed demos across marketing channels.

How does demo automation support Senja's onboarding strategy?

Senja creates persona-specific demo showcases based on business type, with bite-size demos organized around their four key areas (collect, manage, share, automate) to prevent user overwhelm.

What makes demo automation effective for social proof platforms like Senja?

Demo automation lets users experience testimonial collection, management, and automation workflows hands-on, which is more effective than explaining these processes through text or static images.

How does Supademo help with Senja's partnership and sales outreach?

Supademo shows potential partners how integrations would work visually, with engagement tracking to identify interested prospects and completion rates for better lead qualification.

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